This Privacy Policy describes how Zuli collects, uses, processes, shares, and protects Your information when You use the Zuli mobile application, website, and related services (collectively, the "Service"). By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Section 1
Interpretation & Definitions
Interpretation
Capitalized terms have the meanings assigned to them in this Policy.
Definitions
Section 2
Types of Data We Collect
We collect the categories of data described below. Certain categories may qualify as health information, sensitive personal information, or biometric-adjacent data under various privacy laws.
2.1 Personal Data You Provide
We may collect the following Personal Data when You create an Account or use the Service:
2.2 Health & Nutrition Data
To provide calorie estimation and nutrition tracking features, We collect:
2.3 User Content (Including Photos)
User Content includes:
- Photos of food uploaded for calorie analysis
- Progress photos
- Text entries and logs
Section 3
How We Use Your Data
- Service Provision — Food identification, calorie estimation, and nutrition tracking.
- AI Improvement — Training and improving computer vision models (anonymized data only).
- Communication — Sending updates, announcing new features, and responding to customer support requests.
- Legal Compliance — To detect fraud or comply with law enforcement obligations.
Section 4
How We Share Personal Data
- Service Providers — Cloud hosting and analytics vendors who assist in operating the Service.
- Legal Compliance — When legally required by law enforcement or government authorities.
- Aggregated Data — Non-identifiable, aggregated data may be used for research or business purposes.
Section 5
Data Retention
We retain Your data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by law. The retention periods below apply to each category of data We collect:
Account & Profile Data
Your account information (name, email address, and profile details) is retained for the lifetime of Your account. If You delete Your account, this data is permanently deleted from Our systems within 30 days of the deletion request, except where retention is required for legal or compliance purposes.
Health & Nutrition Data
Food logs, calorie records, nutrition goals, weight, height, and other health attributes are retained for the duration of Your account and deleted within 30 days of account deletion.
Progress Photos & User Content
Photos and other User Content You upload are retained until You delete them within the app or until Your account is deleted. Deletion from Our servers is completed within 30 days of Your request.
Usage & Analytics Data
Automatically collected usage data (device information, activity logs, crash reports) is retained for a maximum of 12 months, after which it is deleted or anonymised.
Anonymised & Aggregated Data
Data that has been fully anonymised so that it can no longer be linked to any individual may be retained indefinitely for product improvement and research purposes.
Section 6
Your Privacy Rights
Depending on Your jurisdiction, You may have the right to:
You may exercise these rights through in-app settings or by contacting us at support@zuliai.app.
Section 7
Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If You believe a child has provided Us with personal data, please contact us immediately so We can remove it.
Section 8
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates become effective when posted. We may notify You of material changes through the Application or via email.
We encourage You to review this Privacy Policy periodically for any changes.
Section 9
Contact Us
If You have questions, requests, or concerns about this Privacy Policy, please reach out:
Email us at
support@zuliai.app